Febi Bilstein is one of the world's leading global manufacturers of automotive parts. The family-owned brand has stood for continuity, quality, service, reliability and innovation for more than 170 years. These qualities stood out above the rest when Partmaster, a New Zealand family-owned and operated company added Febi to their growing range of OEM quality brands.
Febi's motto “Individually strong, unbeatable as a team” ties well with Partmasters goal to bring together the best international brands under one roof, combined with the best service possible across their 17 branch network.
The current range includes engine mounts, strut mounts, sway bar links, suspension bushes, driveshaft couplings, steering rack mounts and hanger bearings for most leading European brands, including AVW, Mercedes, BMW, Volvo and Peugeot, to name a few, as well as covering some popular Japanese and Korean applications.
Solidifying Partmaster’s strength in the European market, the Febi Bilstein range is constantly growing – including the addition of over 1 000 new SKUs extending the Partmaster offering of the latest vehicles, makes and models.
Having a great range of quality parts is only part of the solution. Today's workshops demand up-to-date accurate technology, fast. Partmaster has developed epartsonline, a web-based catalogue designed with the customer in mind.
Vehicle specific application data requiring only the vehicles registration to bring up exactly what fits, with live stock levels at your local store and pricing along with high resolution images to seamlessly quote out jobs and order parts.
Each of Partmaster’s sales representatives carry tablets linked with the Partmaster catalogue ready to assist in identifying hard parts, sending copy invoices and placing stock orders live so orders arrive fast – leaving you to focus on running your business.
Because online doesn't always suit, each branch has a team of staff ready to answer your call. Freephone: 0800 727 862 to be directed to a store near you.
Partmaster takes its service promise seriously, with dedicated one-hour delivery drivers at every site, plus same day and overnight courier services also available to ensure the right part is available where you need it, when you need it.
Part of the service team also includes 20 active sales representatives. There's one in your area to help meet Partmaster’s service promise, including after-sales support for incorrect supplies, product knowledge and a drive for solutions ensuring they are resolved promptly – so you can get on with the next job.