The TDX distribution centre is a $15 million commitment by the brand to enhance customer service. With the addition of Shell Oil distribution for New Zealand and the overall growth in business the capacity of the existing distribution centres in Christchurch and the Auckland centre were being significantly stretched and required extensive use of third-party logistics suppliers. To solve this TDX looked to a Greenfields site at Hautapu (near Cambridge), immediately adjacent to the new Waikato Expressway, as an ideal location to expand and bring the distribution back in house. The site has the added benefit of space to grow in the future.
Strategically located close to both Tauranga and Auckland ports, the centre currently focuses on receipt and pre delivery of large Volvo and Yanmar construction equipment and storage of the full range of Shell Oil products from four-litre consumer packs to 1,000 litre pump over pods. They also carry a wide range of spare parts for their Volvo equipment and filtration lines, with major growth planned in this area.
While visiting the site, Motor Equipment News had an opportunity to sit down and chat with TDX CEO Colm Hamrouge.
Colm said that with the post-Covid supply chain challenges they are carrying additional stock at equipment, oil and parts to ensure high levels of customer service, although he did comment that the supply chain was gradually improving. Turnover levels of all items across the country can reach up to 700 items an hour.
Due to the size of the construction equipment supplied, most repairs aside from major rebuilds are carried out on the client’s worksite. The newer Volvo equipment has on-board telematics that sends fault codes to the technicians who can also remotely check the diagnostics before going onsite so they can often have the required parts on-board when they go out to site saving considerable time.
Colm also advised that the rebranding roll-out to TDX from TransDiesel was proceeding on schedule with a target to be completed by December. Response from both staff and clients has been strongly positive for the rebrand which positions TDX to cater to different forms of fuel and power trains going forward as diesel starts to be phased out for fuels such as electricity and hydrogen.
